MTN Unveils Auto Top Up for Customers

MTN has introduced another innovative service called MTN Auto Top-Up that will enable customers conveniently and routinely top the airtime on their phones. MTN is ushering in a new era of comfort for its high value customers through a partnership with Nigerian banks.
Chief Marketing Officer, MTN Nigeria, Larry Annetts, said MTN Auto Top-Up would enable subscribers to recharge their mobile account or pay their bills from available deposits in their bank accounts with ease and convenience. The service, he said, was yet another addition to the growing plethora of innovative ways by which MTN customers can replenish airtime credit. “As always, our objective is to deliver better value to our customers than anyone else.”



“The innovative offering is consistent with keeping our customers in tune with tools that enhance their productivity. This service brings a new level of convenience to our esteemed customers as it is designed to deliver speed and simplicity”, he added.
Executive Director of Nigeria Inter Bank Settlement Scheme (NIBSS), Mrs. Christabel Onyejekwe, said: “This service would give MTN’s subscribers an easy and very comfortable means of auto-recharging. The service leverages NIBSS interoperability capabilities that ensures smooth and seamless payment from subscribers’ account in any Nigerian bank with no Payment Card required.”


To make use of the service, subscribers need to log on to their bank internet platforms and perform a one-off recharge of  their airtime or set up a recurring standing order mandate for airtime top up on any date of their choice. Whatever option chosen, the equivalent amount of money is debited from the deposit account and the airtime value is credited to the phone.

What makes the service unique is that based on the customers’ standing order, the designated airtime value will be credited to the mobile accounts on a continuous basis until the customer wishes to discontinue.
MTN recently unveiled an enhanced version of its Virtual Top Up (VTU) service tagged MTN VTU Plus.  The service enables customers to buy airtime, MTN data services and logical PINs, as well as renew Blackberry subscription directly from any VTU terminal or vendor nationwide.


Corporate Services Executive, MTN Nigeria, Wale Goodluck said: “This service is in line with our commitment to delivering a bold new digital world to our esteemed customers wherever they may be. We’ll continue to enrich the lives of our customers by providing them with a robust bouquet of innovative products and services.”